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Troubleshooting Your Hisense Washing Machine: Common Reasons Why It Won’t Wash- Durban

aeg washing machine cycle repairs

No More Wet Laundry Blues: Your Durban Hisense Washing Machine Troubleshooting Guide

Is your Hisense washing machine leaving your clothes unwashed? Don’t despair! Washing machines, like any appliance,can encounter hiccups. This guide will walk you through the most common issues Hisense owners face and how to solve them. With a bit of troubleshooting, you’ll have your laundry routine back on track in no time.

Common Issues with Hisense Washing Machines
  • Machine Not Turning On: This is often the most alarming problem. The cause could be as simple as a tripped breaker or a loose power cord.
  • Water Not Filling the Drum: If your machine starts but doesn’t fill with water, the issue might lie with the water inlet valve, a blocked hose, or insufficient water pressure.
  • Drum Not Spinning: A drum that refuses to spin can be frustrating. This could be due to an unbalanced load, a broken belt, or a malfunctioning motor.
  • Machine Stopping Mid-cycle: A sudden halt during a wash cycle might point to an overload, a blocked pump, or an issue with the control board.



  1. Check Power Supply:

    • Ensure the washing machine is plugged in securely.
    • Check your home’s breaker box for any tripped breakers.
    • If using an extension cord, ensure it’s rated for the appliance’s power requirements.
  2. Inspect Water Inlet:

    • Turn off the water supply to the washing machine.
    • Disconnect the inlet hoses and check for blockages or kinks.
    • If you find debris, clean the hoses thoroughly before reconnecting them.
    • Turn the water supply back on and check for leaks.
  3. Examine Drum Belt:

    • This step requires removing the back panel of the washing machine (refer to your user manual).
    • Visually inspect the belt for any signs of wear, tear, or slippage.
    • If the belt is damaged, replace it with a new one.
  4. Clean Filters and Drainage:

    • Locate the drain pump filter (usually at the bottom front of the machine) and clean it following the manufacturer’s instructions.
    • Check the drain hose for any blockages or kinks.
    • Run a short rinse cycle to see if the water drains properly.


If the basic steps haven’t resolved the issue, you might need to delve deeper.

  • Testing the Lid Switch: The lid switch prevents the machine from operating with an open lid. A malfunctioning switch can cause the machine to stop mid-cycle. You can test it with a multimeter or consult your user manual for instructions.

  • Checking the Motor: If the drum doesn’t spin, the motor could be the culprit. This is a complex repair best left to a professional technician.

  • Verifying the Control Board: The control board is the brain of the washing machine. If it malfunctions, it can cause a variety of issues. Again, a professional should handle control board repairs.

if you’ve exhausted all troubleshooting options, don’t hesitate to reach out to Hisense customer support centre like us you can call us on 031 562 0666  They can offer further guidance or arrange for a technician to visit your home.


  • Regularly clean the lint filter and drain pump filter.
  • Avoid overloading the washing machine.
  • Use the correct type and amount of detergent.
  • Leave the door ajar after each wash to prevent mold growth.

How to reset Hisense washing machine

Hisense washing machines, like any complex appliance, can occasionally encounter minor glitches or errors. These can manifest as unresponsive controls, unusual error codes, or unexpected behavior during cycles. Resetting the machine is a simple troubleshooting step that can often resolve these issues without the need for professional assistance.