Question 1

Why does my Candy washing machine keep stopping?

Accepted Answer

Your Candy washing machine often stops due to common issues we encounter in the region, such as an unbalanced load, a blocked drain filter (which can be more common with varying water quality), issues with your home's water supply pressure, or an underlying fault with the motor or control board.

Question 2

What is the most common washing machine failure?

Accepted Answer

Based on our experience servicing appliances locally, the most frequent washing machine failures typically involve drainage problems (often from clogged pumps or filters), issues with the spin cycle (like an unbalanced load or a faulty motor/belt), or problems with the door or lid switch.

Question 3

How long is the warranty on a Candy washing machine?

Accepted Answer

Candy washing machines generally come with a 1-year standard manufacturer's warranty covering parts and labour. For residents in the Durban area, it's always best to check your specific model's documentation or consult the local retailer you purchased it from for the precise terms, as extended warranty options might be available.

Question 4

Why is my Candy washing machine not spinning or draining?

Accepted Answer

If your Candy washing machine isn't spinning or draining, the most common culprits are a clogged drain pump filter or the drain hose itself, an unbalanced laundry load, or a faulty door interlock switch. Less frequently, it could indicate a problem with the drain pump or the main motor.

Question 5

Could the load be unbalanced?

Accepted Answer

Yes, if the laundry inside is unevenly distributed, especially with heavy items like towels or bedding, the machine may automatically stop spinning to prevent damage.

Question 6

Is the drain hose kinked or blocked?

Accepted Answer

<p>Answer</p>

Question 7

Question

Accepted Answer

<p>Answer</p>

Candy washing machine repairs in Durban