Why is my candy oven not working?

The common causes are a faulty heating element , a damaged electronic control board from power surges (common in Durban), or a broken thermostat/sensor. We use specialized diagnostics to quickly identify the exact root cause and restore your oven's function.

hould I repair my old Candy appliance or replace it?

This is a common and important question. As technical experts, we will give you an unbiased assessment . If the cost of the Candy repair is less than 50% of the cost of a new appliance, and the unit has been well-maintained, repair is usually the most economical and environmentally friendly choice. We factor in the age, condition, and repair history before offering our expert advice.

Do you only use genuine Candy parts?

Yes, we primarily use genuine manufacturer-approved parts to ensure the highest quality and perfect functional fit. This is non-negotiable for safety-critical components like gas valves and electronic control boards, and it allows us to offer our robust service guarantee.

Why is my candy oven not working?

The common causes are a faulty heating element , a damaged electronic control board from power surges (common in Durban), or a broken thermostat/sensor. We use specialized diagnostics to quickly identify the exact root cause and restore your oven's function.

hould I repair my old Candy appliance or replace it?

This is a common and important question. As technical experts, we will give you an unbiased assessment . If the cost of the Candy repair is less than 50% of the cost of a new appliance, and the unit has been well-maintained, repair is usually the most economical and environmentally friendly choice. We factor in the age, condition, and repair history before offering our expert advice.

Do you only use genuine Candy parts?

Yes, we primarily use genuine manufacturer-approved parts to ensure the highest quality and perfect functional fit. This is non-negotiable for safety-critical components like gas valves and electronic control boards, and it allows us to offer our robust service guarantee.

14 blackburn road, parkhill Durban North, durban ,4051

Qualified Candy Oven and Stove Repair Durban Specialists

When your Candy oven and stove breaks down, it stops your busy Durban home in its tracks. Serving areas from Westville to Umhlanga, Smart Appliance Centre CC offers quick, transparent, and durable Candy repair services . Our certified local specialists have the expertise to fix any model, minimising kitchen downtime. Don’t let a faulty element spoil your day—trust the experts who guarantee their work. Your fully operational kitchen is just a call away.

Certified and Candy-Focused Expertise & Experience

We are dedicated Candy appliance specialists, not general repairmen. Our technicians have years of experience and receive continuous training focused on Candy’s latest technology, including advanced induction hobs and multi-function ovens. We use advanced diagnostic tools to accurately pinpoint the root cause of any issue, ensuring the correct, often complicated component is replaced the first time. This expertise eliminates guesswork, prevents frustrating service call-backs, and guarantees a durable, trustworthy repair.

Affordable appliance repairs

We guarantee absolute transparency with no hidden costs. Before any Candy repair begins, you receive a detailed, written quotation covering all parts and labour, building the trust busy Durban families need. Furthermore, leveraging our deep technical expertise, we provide an honest, unbiased Repair vs. Replace Consultation, advising you if the repair cost outweighs the value, ensuring you always make the most financially responsible decision for your home.

Service safety first

Repairing gas stoves and electric ovens involves working with high voltage and critical gas connections. Our technicians are fully licensed and strictly adhere to all South African safety standards (SANS). Your family’s safety is our highest priority, and we ensure all connections are tested and certified safe before we leave your premises, cementing our authority as a safe service provider.

Comprehensive Types of Candy Oven & Stove Repair Services in Durban

Candy Gas Stove & Hob Repair Services Durban

Ignition System Failure Repair: The common “click, click, click” that results in no flame is usually an issue with the spark electrode or the ignition control module. We replace faulty igniters for reliable, instant flame on all burners.
Gas Leaks and Safety Valve Replacement: If you suspect a gas leak in your Candy gas hob, call us immediately. We inspect and replace faulty safety valves (flame failure devices) and gas regulator components, ensuring the gas flow is perfectly safe.
Burner Flame Adjustment and Blockage Cleaning: We clean and adjust burners that are producing weak, yellow, or uneven flames, often caused by grease build-up in the injector (jet).
Flickering Pilot Lights (Older Models): We service and repair the pilot light system in older Candy gas models to ensure a constant and safe ignition source.

Candy Electric Oven Repair Services KZN

Electric ovens are complex thermal systems. We are the Durban experts for:

Faulty Heating Element Replacement: Whether it’s the bake element (bottom), the broil/grill element (top), or the fan element, a cold oven needs immediate attention. We quickly test and replace these components to restore even heating for your Candy oven.
Thermostat and Temperature Regulation Fixes: If your Candy oven is constantly under- or overheating, the thermostat or the temperature sensor is likely faulty. We calibrate and replace these components, ensuring accurate oven temperatures every time.
Convection Fan Problems: A noisy fan or a fan that fails to spin prevents even heat distribution. We repair or replace the convection motor assembly, resolving issues like unevenly cooked food.
Electronic Control Board/Timer Repair (Candy PCBs): For digital Candy ovens, an error code or an unresponsive touchpad often points to a failure in the electronic control board (PCB). We are experts at diagnosing and safely replacing these expensive components.

Preventative Care: Maintenance Tips for Your Candy Oven and Stove

Battling Coastal Humidity (The Corrosion Threat)

Durban’s high humidity accelerates corrosion, particularly on the internal wiring and terminals of your appliance.

Ventilation is Key: Ensure adequate ventilation in your kitchen, especially after using the oven or boiling water. Reducing ambient moisture helps slow the corrosive process.
Regular Wiping: Wipe down the appliance’s exterior, especially metallic surfaces and control panels, with a dry cloth after use. Don’t allow condensation to settle overnight, particularly in high-moisture areas like the South Coast.

3. Essential Cleaning for Performance and Safety

Regular cleaning not only ensures hygiene but prevents minor issues from escalating into major, costly repairs.

Oven Seals: The rubber door seal is crucial for energy efficiency. Keep it clean and free of grease and debris. A damaged seal causes heat loss and can prevent the door from closing properly, putting stress on the hinges and wasting electricity.
Gas Burner Ports: For Candy gas stoves, regularly remove the burner caps and crowns. Use a soft brush or toothpick to gently clear any blocked holes (ports) caused by spilled food or grease. Blocked ports cause yellow, inefficient flames, which can be dangerous and damage the thermocouple. Never use water when the burner is hot.
Avoid Harsh Cleaners: Do not use abrasive materials or sharp metal scrapers on the oven door glass or enamel. These can cause scratches that weaken the glass integrity. Stick to mild oven cleaners or natural degreasing methods.
No Aluminium Foil: Never line the base of your Candy oven with aluminium foil. It can trap heat unevenly, damage the heating elements, and risk melting onto the enamel, leading to permanent damage we cannot repair.

Areas We Cover: Your Local Candy Appliance Repair Specialists in Durban

As a dedicated Durban-based appliance repair company, we ensure rapid, reliable service is accessible across the entire eThekwini Municipality and surrounding districts of KwaZulu-Natal. Our local technicians are strategically positioned to cover a vast network of suburbs, guaranteeing fast response times when your Candy oven or stove needs attention.

Durban Metro Central and West Coverage

We serve all key residential areas, offering specialized Candy repair services right to your doorstep, whether you live near the city centre or further inland:

Central & Nearshore: Durban Central, Glenwood, Morningside, Musgrave, Essenwood, The Berea.
West: Westville (including Chiltern Hills, Dawncliffe), Pinetown (including Cowies Hill, New Germany, Kloof, Gillitts, Winston Park, Hillcrest, Waterfall, and Everton.
Outer West: Cato Ridge, Inchanga, and the greater Outer West regions.

Northern Durban and North Coast Areas

Our rapid-response teams are routinely dispatched throughout the growing residential hubs to the north, ensuring homeowners in these key areas receive timely Candy appliance repair:

North Durban: Umhlanga (including Umhlanga Rocks, La Lucia, Prestondale), Durban North (including Virginia, Beachwood), Greenwood Park, Phoenix, Verulam, and Mount Edgecombe.
North Coast (Lower): We extend our expert service up to Ballito and Salt Rock, covering Tongaat, and the greater coastal residential developments.

Southern Durban and South Coast Areas

We maintain a strong presence in the southern suburbs, tackling the unique repair challenges faced by Candy appliances in these coastal and residential zones:

South Durban: Amanzimtoti (including Warner Beach, Shulton Park), Isipingo, Umlazi, Mobeni, Jacobs, Bluff, Montclair, and Yellowwood Park.
South Coast (Lower): Our service extends to prime South Coast locations, ensuring residents in areas like Kingsburgh and Doonside also benefit from our certified Candy oven and stove expertise.

The Repair Process: What to Expect from Your Local Durban Technician

Simple Booking for Your Candy Repair

Booking your Candy oven and stove repair in Durban is straightforward. You can contact us via phone at 031 562 0666 or use our quick online form. When you book, we’ll gather necessary details like your Candy model number and a brief fault description. This lets our local Durban technician to pre-stock the van with common spares, increasing the likelihood of an on-the-spot repair. We schedule a visit at a time convenient for your household across the wider KZN region.

happy customers

Don’t just take our word for it

Thanks very much for your service. Will recommend you too my family good job done very professional and friendly technician

Such great service from Nirosha, Colin and Tyrell at Smart Appliance. My washing was picked up, serviced and delivered within 3 days.

Thank you leon and luwanda for an exceptional job

Contact Us

FIll out the form below and we will cantact you as soon as possible

Why is my candy oven not working?
The common causes are a faulty heating element, a damaged electronic control board from power surges (common in Durban), or a broken thermostat/sensor. We use specialized diagnostics to quickly identify the exact root cause and restore your oven's function.
hould I repair my old Candy appliance or replace it?
This is a common and important question. As technical experts, we will give you an unbiased assessment. If the cost of the Candy repair is less than 50% of the cost of a new appliance, and the unit has been well-maintained, repair is usually the most economical and environmentally friendly choice. We factor in the age, condition, and repair history before offering our expert advice.
Do you only use genuine Candy parts?
Yes, we primarily use genuine manufacturer-approved parts to ensure the highest quality and perfect functional fit. This is non-negotiable for safety-critical components like gas valves and electronic control boards, and it allows us to offer our robust service guarantee.

Your Certified Durban Repair Solution

Don’t settle for a complicated, confusing, or drawn-out repair process. Trust the Durban-based Candy specialists who combine technical excellence with a genuine commitment to customer reassurance. We understand the value of a working kitchen in a busy family home.

Candy oven and stove repairs in Durban

Qualified Candy Oven and Stove Repair Durban Specialists

Certified and Candy-Focused Expertise & Experience

Affordable appliance repairs

Service safety first

Comprehensive Types of Candy Oven & Stove Repair Services in Durban

Battling Coastal Humidity (The Corrosion Threat)

3. Essential Cleaning for Performance and Safety

Durban Metro Central and West Coverage

Northern Durban and North Coast Areas

Southern Durban and South Coast Areas

Simple Booking for Your Candy Repair

Don’t just take our word for it

Contact Us

Why is my candy oven not working?

hould I repair my old Candy appliance or replace it?

Do you only use genuine Candy parts?

Your Certified Durban Repair Solution