Common Reasons Why Hisense Dishwasher Is Not Draining

Hisense dishwasher troubleshooting

You expect your Hisense dishwasher to run perfectly after every meal. But finding standing water at the bottom of the tub is a clear sign something is wrong.This drainage issue is a common problem reported by homeowners across the eThekwini region. While Hisense appliances are built for reliability, Durban’s unique  climate creates specific blockages and challenges that standard user manuals often miss. 

How our climate impacts your appliance:

• “Sticky” Heat & Humidity: These aren’t just weather patterns; they actively influence how well  your kitchen appliances work.

• Biofilm Growth: Moist air creates an ideal breeding ground for a slimy layer of bacteria and mold inside dark, damp internal pipes.

• Faster Buildup: Unlike in the dry Highveld, this organic sludge accumulates much faster on the coast.

This biological sludge restricts water flow through the drain hose. If you notice a persistent musty smell or slow draining, your appliance is warning you. Ignoring these signs often results in a total system blockage.

The Mineral Build-Up Mystery: How Durban’s Hard Water Clogs Your Filter

Water quality varies drastically across the eThekwini municipality. Some areas in the Highway area have softer water, while other suburbs deal with high mineral concentrations. When calcium-rich water combines with oily food residues, it creates a formidable blockage known as calcification.

The filter assembly is the “kidney” of your Hisense unit. Over time, grease and minerals fuse to form a cement-like crust over the fine mesh.

The Symptoms:

• Wet Tub: The cycle finishes, but water remains.

• Gritty Dishes: Plates feel sandy to the touch.

• Strained Motor: The pump works overtime trying to push water through a blocked wall.

The Fix: We recommend a strict weekly maintenance schedule.

1. Locate the filter assembly at the base of the tub (usually a twist-and-lock mechanism).

2. Remove the cylinder.

3. Scrub the mesh under hot water using an old toothbrush.

4. Replace and lock it back in.