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How to hard reset Candy dishwasher?

How to reset candy dishwasher

It’s a real pain when your dishwasher breaks, especially after a big braai or when you’re rushing in the morning! If your Candy dishwasher is stuck, won’t drain, or shows a strange code like E1, don’t worry.

Before you call a repair guy in Durban, try this simple trick: the hard reset. It’s basically like restarting a frozen computer. This quick power-off clears out little electronic bugs or glitches in the machine’s memory.This easy guide is for all Durban Candy owners. It requires almost no tools and costs nothing! Let’s get your dishwasher back to doing its job.

 

Get official Candy help for technical issues

When to Perform the Candy Dishwasher Hard Reset

The hard reset procedure is your first-line defence against common, non-mechanical appliance issues. It’s a crucial troubleshooting step designed to fix temporary, electronic problems.

Here are the most common signs that your Candy dishwasher needs a reset:

  • The Wash Cycle Won’t Start: You press ‘Start’, but the machine remains stubbornly silent, or the delay timer is stuck.
  • Persistent Flashing Lights or Displayed Candy Error Codes: Common codes like E1 (Water Fill Issue), E2 (Drainage Problem), or E4 (Anti-Flood Activated) can sometimes be false alarms caused by a sensor glitch. A dishwasher reset is often the quickest fix to clear these temporary readings.
  • Machine is Frozen Mid-Cycle: The program timer is stuck, or the machine appears to be in an endless loop, refusing to finish the wash or drain the water.
  • Control Panel Buttons are Unresponsive: You press a programme button or the Start/Pause key, but the machine doesn’t react.
  • Unexpected Power Trip: If your dishwasher tripped your home’s electrical circuit and seems sluggish upon restart, a reset ensures the electronics are clean.

If your Candy dishwasher isn’t running properly, it might just need a quick reset or some expert attention. In that case, it’s best to fix your Candy dishwasher in Durban to get it working like new again.

Time Needed : 15 minutes
Estimate Cost : zar 300

  • 1. Power Down and Disconnect

    First, turn off the dishwasher using the main power button. Now, for the crucial hard reset action: Unplug the appliance completely from the wall socket.

    • Why we do this:  Simply switching the power off at the wall might not fully deplete the residual energy in the machine's electronic components, which is necessary for a complete memory wipe.

  • 2. The Critical Wait Period

    This is the most vital step for a successful dishwasher soft reset. Once unplugged, you must wait for a full 5 to 10 minutes.

    • Expert Reason: This waiting period allows all residual electrical charge (stored in capacitors) to fully dissipate. This ensures the control board’s memory is completely cleared, forcing a blank slate when power is restored. Resist the urge to plug it back in early!

     

     

  • 3. Restore Power

    After the 5–10 minute wait, plug the dishwasher back into the wall socket. Turn the main power on at the wall plug.

     

     

  • 4. The Control Board Reset (Model-Specific)

    This final step confirms the reset and clears any temporary faults. This is the Candy dishwasher reset button sequence:

    Press and hold the Start/Pause button for 5 to 10 seconds.

    Keep the button pressed until one of two things happens:

    1. All the indicator lights flash simultaneously.

    2. The digital display shows '00' or completely resets and cycles back on. 

    Pro Tip: Always Check Your Manual! Some Candy dishwasher models (especially newer or older units) may require a slightly different combination, such as holding the Start/Pause and Power buttons together, or holding the Programme Selector Button. Checking the manual ensures you are using the correct, safe procedure for your specific Candy model.

  • 5.

Tools
  • 1. Small Screwdriver
  • 2. Microfibre Cleaning Cloth
  • 3. Candy User Manual

Call the Local Durban Appliance Experts

Don't let a persistent dishwasher fault spoil your mood or disrupt your kitchen routine. If your Candy dishwasher still won’t start, drain, or function correctly after performing the hard reset, it means the job requires specialised tools and expertise.Book a service with our local Durban appliance repair team today. We specialise in fixing Candy dishwashers across Durban and surrounding areas—from Umhlanga to Amanzimtoti. We offer fast, affordable diagnostics and professional repairs to get your kitchen running smoothly again.
Give us a call
When to Call a Professional in Durban (Post-Hard Reset)
Critical symptoms requiring professional appliance repair service.
Hard Reset ResultAction RequiredReason to Call a Pro
Error Code is PersistentStop use immediately and unplug the unit. The fault is likely a component failure (e.g., heating element, main control board, or pressure sensor) that requires diagnostic tools and specialized parts.
Machine Trips the BreakerDo not attempt to reset the breaker or run the machine again. This usually indicates a severe electrical short within the appliance's wiring or a wet component (like the motor or pump), posing a major safety risk.
Water Leakage Appears/ContinuesTurn off the water supply valve and unplug the machine. Leaks often stem from a damaged seal, cracked pump housing, or faulty inlet valve, requiring disassembly and replacement parts.
Smoke or Burning OdorUnplug immediately and keep the area ventilated. Indicates an overheating component (motor, wiring, or transformer). This is a fire hazard and requires immediate professional attention.

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Written by SmartApp, Durban’s trusted source for appliance care and repair insights. With years of hands-on experience in fixing Candy dishwashers and other home appliances, SmartApp shares expert maintenance and troubleshooting advice to help South African homeowners keep their kitchens running smoothly.

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