Appliance repairs and spares

Fixing Common Candy Dishwasher Problems in Durban A Smart Appliance Guide.

Durban homes rely on efficient Candy dishwashers for daily life, but our KwaZulu-Natal coast environment brings challenges. High humidity and local water quality cause damaging limescale buildup, hurting internal electric and mechanical parts. If your dishwasher fails, you need an expert. Our guide details common technical issues and shows how Durban’s certified appliance specialists fix them reliably.

The Candy Appliance Profile in the Durban Market

Candy dishwashers are popular in the Durban region because of their:

  • Optimal Energy Efficiency: They help keep household utility costs low.
  • Contemporary Design: Their modern aesthetic seamlessly integrates into current kitchen architecture.

However, the local environment presents unique technical challenges:

 

  • Coastal Stressors: Proximity to the ocean increases the risk of accelerated degradation due to coastal corrosion and high humidity.
  • Water Quality Issues: Local water quality causes mineral deposition and limescale buildup, which damages internal components like seals, pumps, and heating elements.
  • Required Vigilance: Homeowners across Durban and surrounding areas must maintain rigorous maintenance protocols to counteract these environmental impacts.

The Smart Appliance Centre CC provides the essential solution

  • Specialised Local Knowledge: We maintain expertise regarding these specific regional operational challenges.
  • Accurate Diagnostics: We provide localized technical knowledge for effective and precise repair of all Candy products throughout the Durban metro area.

Common Candy Dishwasher problems  and Technical Resolutions

Unit Fails to Drain

The retention of wastewater after a cycle signals a critical drainage malfunction.

Technical Causes:

  • Occlusion (blockage) within the filtration assembly
  • A hydraulic restriction in the drain hose.
    • A definitive failure of the drain pump.
  • Owner Diagnostics (Level 1):
  • Remove and meticulously clean the multi-stage filter assembl
  • Perform a visual inspection of the accessible drain hose for immediate kinking or blockage.
  • When to Engage Specialist Service:
  1. Persistent pooling occurs even after filter and hose verification

The situation likely requires replacement of a mechanically or electrically compromised drain pump This is a complex appliance repair best left to certified technicians.

Insufficient Drying Performance

If the water doesn’t get hot enough, a technician (a repair person) has to check the heating element to see if electricity is still flowing through it. If it’s broken, they will put in a new one. For the fancy dishwashers, they might also need to fix the sensor so the machine heats up just right.

Failure to Intake Water

A dry wash tub when the cycle starts means your dishwasher’s water system is broken. This happens because a little gate called the inlet valve is broken, the float switch sensor that checks the water level is faulty, or the water hose behind the machine is squashed or bent. First, check that the external water tap is fully turned on and look for any kinks in the hose. If the machine still won’t fill, the electric water valve is likely the issue. When that happens, call us; we can professionally replace the broken valve part or fix the water-level sensor.

 

 

Conclusion

If your dishwasher is acting up, don’t stress—our Candy dishwasher repair services in Durban are designed to get your appliance back to peak performance quickly. Our certified technicians handle everything from stubborn clogs to malfunctioning rinse cycles, ensuring your kitchen runs smoothly again without the usual hassle.

get in touch

Do not allow a technical fault to disrupt kitchen efficiency—contact us for certified, reliable Candy appliance repairs in Durban.
Tools and Supplies for Basic Dishwasher Maintenance
Tool / SupplyPurpose in MaintenanceWhere to Buy (Durban)
White Vinegar (Household Grade)Cleaning detergent buildup, removing mild scale, and deodorizing the interior.Any major Grocery Retailer (e.g., Checkers, Pick n Pay) or Bulk Food Supply store.
Soft Toothbrush or Bottle BrushScrubbing spray arms, filter perforations, and door gasket crevices.Pharmacies (e.g., Dis-Chem, Clicks) or General Retailers (e.g., Mr Price Home).
Torx Screwdriver Set (T20/T15)Required for removing the dishwasher's base panel or door for intermediate maintenance (if applicable to model).Hardware & DIY Stores (e.g., Leroy Merlin, Builders Warehouse) or local Tool Specialists.
Dishwasher Cleaner / Descaler TabletsDeep cleaning the pump, valve, and internal pipes to prevent blockages.Grocery Retailers (cleaning aisle) or Appliance Specialists (e.g., Hirsch's, Makro).
Plastic Tub or ContainerTo catch any residual water when removing the filter or drain hose.Plasticware & Home Goods Stores (e.g., China Town, Sheet Street) or General Retailers.
FAQ
  • How do you reset a candy dishwasher?

    To reset your Candy dishwasher, use a Soft Reset (press and hold the Start/Reset button for 3 seconds). For errors, perform a Hard Reset (unplug/flip the breaker for 1 minute). If problems persist after a reset, professional service is needed.

  • What's the average dishwasher lifespan?

    The average dishwasher lasts about 9 to 12 years, depending on the brand and how well it’s maintained. In humid areas like Paradise Valley, regular cleaning and descaling can help extend your dishwasher’s lifespan and keep it running efficiently.

  • Is it worth repairing a dishwasher?

    Yes, repairing a dishwasher is often worth it—especially if it’s less than eight years old or a reputable brand for  homeowners, a quick, professional repair usually costs far less than a full replacement.

about the author

SmartApp is a trusted voice in home appliance repair, specializing in providing practical tips and expert advice for Durban residents. With years of experience servicing Candy dishwashers, SmartApp helps homeowners troubleshoot common problems and make informed decisions about repairs, ensuring appliances run smoothly and efficiently.

Share the Post:

Related Posts

Verified by MonsterInsights