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Dishwasher Error Codes Explained

Dishwasher technician performing repairs, offering expert solutions to restore the functionality of your appliance with professional service.

Defy Error Codes Got You Down? Call Us for Help

Check the water level.

If the water level is low, there will not be enough pressure to clean dishes effectively. This can cause the machine to run longer than necessary, wasting energy and money. To prevent this problem, make sure the water tank is full before starting the cycle.

Detergents should be replaced every six months. This will help prevent buildup and blockages. Call us we will sort out your Dishwasher error code. 

If you see water coming out of the drain hose, turn off the power at the breaker box and unplug the machine. Then, open the door and remove the access panel cover. Look inside the access panel for a rubber gasket. Remove the gasket and replace it with a new one.

Next, check the faucet. Turn the water supply valve to the “off” position and then back to the “on” position. This should clear any clogs. If not, try turning the water supply valve to another setting.

defy dishwasher error codes

E1: Water Inlet Issue
  • Check if the water supply is turned on and the tap is fully open.
  • Ensure the inlet hose is not kinked or blocked.
  • Clean the inlet filter if dirty.
  • If the issue persists, contact a Defy technician to examine the water inlet valve.
      • Inspect the drain hose for bends, kinks, or blockages.
      • Clean any debris from the drain filter in the dishwasher’s base.
      • Ensure the sink drain is not clogged.
      • If the error persists, contact a Defy technician to check the drain pump.
  • Reset the dishwasher by turning it off and unplugging for a few minutes.
  • If the error returns, examine the heating element for signs of damage.
  • Check the thermostat or relevant temperature sensors.
  • For persistent E4 errors, call one of our  Defy technicians on 031 562 0666 
Real Dishwasher Fixes in Durban Homes
Blocked Drain Error – Hillcrest

A homeowner in Hillcrest contacted us after seeing an E24 error on their Bosch dishwasher. Our technician quickly identified a blocked drain hose and cleared the obstruction on-site. The machine was fully operational within 30 minutes. The client appreciated our same-day response and now books regular maintenance.

Water Inlet Issue – Berea

A Berea family reported an E15 error and water pooling in the base of their Siemens dishwasher. Our technician traced the issue to a leaking inlet valve and replaced the faulty part. We also ran a full diagnostic to ensure no further leaks were present. Problem solved in a single visit.

Heater Circuit Error – Durban North

After seeing an E09 error, a Durban North client reached out. The heating element in their Bosch dishwasher had failed. We sourced a replacement and installed it the next day. The client praised our transparency and fast turnaround time.

  • What is the most common dishwasher fault?

    In Durban homes, blocked filters or drainage issues are the most common dishwasher faults. Grease, food debris, and hard water can lead to slow draining or error messages. Regular cleaning and professional servicing can help prevent this.

  • How to read dishwasher error codes?

    Error codes vary by brand. Durban users should check the manual or brand website for the specific model. Common codes like E15 or FTD point to water issues. SmartApp also lists common codes for Bosch, Defy, and Samsung models. 

About the Author

SmartApp is a trusted appliance repair centre based in Durban, South Africa, specialising in fast, reliable repairs for dishwashers, washing machines, ovens, and more. With years of hands-on experience, our team is committed to helping South African households troubleshoot common issues and get their appliances running smoothly again.

Need help with your dishwasher? Visit our service page for expert support.

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